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Your Rights
After an Accident
Ensure your vehicle is roadworthy before you drive it again.
For example, check that the lights still work, there is no dangerous bodywork that may injure other road users and there are no leaking fluids.
Choosing your Repairer
Remember it is your vehicle and you can choose who repairs it. Many insurers have networks of their ‘’approved’’ repairers, they may try and convince you to have your car repaired where they choose. Remember this is for their convenience not yours.
Don’t be unduly influenced by insurers suggestions of delays and extra costs if you don’t do what they say. You are entitled to consider the benefits of dealing with the repairer of your choice. You are not obliged to have your car repaired at an insurance company nominated repairer.
Download our complete free three-page guide here (145kb)
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